Pezego App Privacy Policy
Effective date: 1 January 2025
Welcome to Pezego. Your privacy is important to us. This privacy policy explains how we collect, use and protect your information when you use the Pezego mobile application (the "App"). By using the App, you agree to the practices described in this policy.
1. Information we collect
We may collect the following types of information when you use the App:
- Personal information. Name, email address, phone number, username and password.
- Profile information. Optional details such as age, gender and profile picture.
- Device information. Device model, operating system and unique device identifiers.
- Usage data. Features accessed, time spent on the App and interaction patterns.
- Location information. With your permission, we may collect location data to provide location-based services such as pest detection and farm insights.
- Uploaded content. Photos, videos or data uploaded for pest identification and farm management.
2. How we use your information
We use the information collected to:
- Provide and personalise the App's features.
- Improve our services and troubleshoot issues.
- Send notifications related to App updates or account activity.
- Comply with legal and regulatory requirements.
3. Sharing your information
We do not sell or rent your personal information to third parties. However, we may share information:
- With service providers that help operate the App.
- If required by law or to protect our legal rights.
- With your consent for specific features.
4. Data retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
5. Your rights
You have the right to:
- Access, correct or delete your personal information.
- Opt out of certain data collection practices (for example, location tracking).
- Withdraw consent for data processing.
To exercise these rights, please contact us at contact@mutus.co.uk.
6. Data security
We use technical and organisational measures to safeguard your information. No system can be entirely secure, however, and we encourage you to protect your account credentials.
7. Children's privacy
Pezego is not intended for children under 13. We do not knowingly collect data from children without parental consent. If you believe we have collected such data, please contact us immediately.
8. Changes to this privacy policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact us
For any questions about this privacy policy, please get in touch.